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Continue ShoppingFAQs
Find answers to common questions about our products, services, and policies.
Product & Research Information
All products sold by Peptide Me Up are intended for laboratory research purposes only. They are not for human consumption, not for therapeutic use, and not approved for use in food, drugs, cosmetics, or medical devices. By purchasing from us, you acknowledge that you are a qualified individual or institution equipped to handle these compounds safely and lawfully.
No. None of the products sold by Peptide Me Up are evaluated or approved by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be interpreted or marketed as such.
Absolutely not. All products are strictly for research and development use only. They are not intended for human or animal use of any kind. Use outside of a controlled, qualified research environment is prohibited.
No. We do not provide any dosing, application, or usage advice. Providing such information would violate regulatory guidelines. All materials are supplied for use by professionals who understand proper research protocols.
Payment Information
We accept all major credit cards and secure online payment methods through trusted third-party processors. For your protection, we do not store or directly handle any payment card information.
Yes, your payment information is secure. We use SSL Encryption to protect your data.
Yes, you may use one discount code per transaction. However, please note that discount codes cannot be applied to items that are already discounted, such as products in our bundles or bulk orders. We reserve the right to modify our discount policy as necessary. If you have any questions about applying a discount to your specific order, please contact our customer service team.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order & Returns
To maintain the integrity of our research-grade products and ensure compliance with quality control standards, we do not accept product returns. In the rare event of shipping damage, missing items, or incorrect product delivery, please submit documentation including photographic evidence to hello@peptidemeup.com within 72 hours of delivery for prompt resolution. Please see our Terms & Conditions prior to placing an order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Specify who pays for return shipping, e.g., customer, seller
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Ordering & Eligibility
By placing an order, you certify that you are at least 18 years of age and are either:
- A licensed researcher
- A laboratory or institution engaged in scientific study
- An individual with documented qualifications and intent to use the product strictly for research purposes
We reserve the right to request proof of qualifications and to cancel any order at our discretion.
Yes! After your order is processed and shipped, we’ll send you a tracking number via email. You can use this tracking number on our website to check the real-time status of your shipment.
We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact our support team as soon as possible. Once the order is shipped, modifications or cancellations may not be possible.
We apologize for any inconvenience. If you receive a wrong or damaged item, please contact our customer service team with your order number and photos of the product. We will assist you in resolving the issue, whether through a replacement or a refund.